Question 1

Do I need a Google Tag Manager account?

Accepted Answer

Not necessarily. TagEasy can generate standalone GA4 tracking code if you don't want GTM. We recommend GTM for flexibility — you can create a free account at tagmanager.google.com and connect it during setup.

Question 2

How do I install the tracking code on my website?

Accepted Answer

Partway through the wizard you get two snippets (one for , one right after ) with platform-specific instructions for WordPress, Shopify, Squarespace, and more. Installing early lets TagEasy show live events while you finish configuring.

Question 3

Can I use TagEasy with my existing GTM setup?

Accepted Answer

Yes. If you already have a GTM container, you can import our generated configuration as a new workspace or merge specific tags and triggers. We export the container JSON for direct import into GTM.

Question 4

What e-commerce platforms do you support?

Accepted Answer

Dedicated guides and platform-aware install steps for Shopify, WordPress, WooCommerce, BigCommerce, and Webflow — plus a generic option that works on Squarespace, Wix, or any custom site via raw HTML snippets.

Question 5

Is there a REST API for programmatic access?

Accepted Answer

Yes. /api/v1 is a versioned REST surface authenticated by per-user API keys (Bearer token in the Authorization header). Each key is scoped to one organization and one permission tier — read-only by default, or read+write for scripts that need to mutate. Available on every plan, including Free; create + revoke at /settings/api-keys. Hit GET /api/v1 for the discovery doc, GET /api/v1/whoami to verify a key, then list endpoints for sites and events. Cross-tenant access returns 404, not 403, so the surface can't be enumerated.

Question 6

Is the generated tracking code GDPR compliant?

Accepted Answer

Our code supports Google's Consent Mode v2 and respects consent signals. You still need a cookie banner, but TagEasy also audits your live GTM container for tags firing without consent and ad tags missing v2 signals.

Question 7

Does TagEasy scan for PII leaks?

Accepted Answer

Yes. Container audits include a PII scan that checks your dataLayer and URL params for email addresses, phone numbers, and other identifiers being passed to GA4. We flag each leak with a recommended fix.

Question 8

Can I cancel my subscription anytime?

Accepted Answer

Yes. Cancel any time and keep access until the end of your billing period. Your configurations and code remain accessible — you just can't make new changes.

Question 9

What happens if I exceed my website limit?

Accepted Answer

You'll be prompted to upgrade — we never charge you automatically. You stay in control of when (and whether) to move to a higher tier.

Question 10

Do you offer refunds?

Accepted Answer

Seven-day money-back guarantee on all paid plans. Email admin@hexcorp.io within 7 days of being charged for a full refund.

Question 11

How does the free public auditor work — and what do you do with the data?

Accepted Answer

Drop any URL on /check and TagEasy fetches the homepage once, runs 13 tracking-quality checks (GA4, GTM, Consent Mode v2, PII, vendor detection, script weight, CMP, HTTPS, debug-leak), and returns a 0–100 score plus a shareable report. The audit doesn't store the page contents — only the per-check tally, vendor list, and platform guess. Aggregated, this is what powers /benchmarks. No API key, no signup, no obligation — and yes, you can audit your competitor.

Question 12

I own a domain that has a public TagEasy profile. Can I claim it?

Accepted Answer

Yes. On /sites/{your-domain} you'll see a "Claim this domain" panel. Sign in, click Start verification, publish the DNS TXT record we give you (24h TTL), then hit Verify. We resolve the TXT record live, match it against your token, and stamp the profile with a verified badge. One claim per domain. After verification you can choose what's surfaced on the profile.

Question 13

Can I integrate the public auditor data into my own dashboard?

Accepted Answer

Yes — there are three free read endpoints, all CORS-open, no API key required, 60 requests/hour per IP. GET /api/public-audit/by-domain/{domain} returns the latest audit as JSON. GET /api/public-audit/benchmarks returns the aggregate stats with optional ?segment= filter. GET /api/public-badge/{domain}.svg returns an embeddable score badge. There's also an Atom feed at /sites/atom for recent significant score changes.

Question 14

What does TagEasy do that GTM, ObservePoint, or DataSlayer don't?

Accepted Answer

Three things nobody else ships at once: (1) public benchmarks built from a real, open audit corpus — so "is my Consent Mode v2 setup good?" gets a numerical answer; (2) an AI co-pilot that compares what TagEasy thinks is configured against what your live homepage is actually loading — the gap is where 90% of tracking bugs live; (3) per-domain shareable profiles that real owners can verify via DNS, so the dataset has trust attached to it.

Pricing that scales with you

Questions, answered

Do I need a Google Tag Manager account?

How do I install the tracking code on my website?